Shipping For Mugs, Water Bottles and Tumblers
Thank you for choosing MysticalCherry.com as your shopping destination. We are committed to providing you with a hassle-free and efficient shipping experience. Please read our shipping policy below to ensure that you are aware of our shipping practices and procedures.
Shipping Times:
Our shipping times are estimated and not guaranteed. The shipping times mentioned below are based on our experience with our shipping partners. They are subject to change depending on factors such as weather conditions, peak season, amount of orders to process, or unforeseen circumstances.
We estimate the following shipping times for our graphic mugs, water bottles or tumblers:
| Standard delivery within the US | 7–20* business days |
| International delivery | 14-24* business days |
This doesn't include our 1-3 day processing time and international clearance/customs delays.
*These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create your products or 2-3 business days processing time. Please note that orders will not be shipped on weekends or public holidays. Any orders placed on a weekend or public holiday will be processed on the next business day
Product Creation Time:
Please note that our products are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
Shipping Method:
Our standard shipping method is ground shipping. We will ship your order via any major mail carrier, including UPS, FedEx, and the United States Postal Service, etc.. At this time, we are unable to provide the option to choose your carrier of choice. Please note, some items may be shipped separately or may require a longer ship-out and/or delivery timeframe. However, you will be notified when your order has shipped out so you can track it.
Tracking:
We understand that tracking your package is important to you, so we provide tracking information for all orders as soon as it becomes available. You will receive an email with your tracking number and a link to the carrier's website to track your package's progress easily. Please note that tracking information may not be immediately available for all orders, and some carriers may not provide real-time tracking updates.
If you have any questions or concerns about tracking your order, please don't hesitate to contact our customer service team: Helpdesk@mysticalcherry.com or 908-768-2660.
Missing Package:
If your order tracks as delivered, but you have yet to receive your package, please check around your mailbox, entrances, mailrooms, and with household members and neighbors.
If your tracking shows undeliverable or you still need help finding your package, contact the shipping carrier directly to resolve any delivery issues.
USPS can be reached at 1-800-222-1811 or your local post office, and
FedEx can be reached at 1-800-463-3339.
If you have tried all avenues and still need help, please don't hesitate to contact us via helpdesk@mysticalcherry.com or by filling out our contact form. CONTACT FORM.
Wrong Delivery Address Disclaimer:
Please be advised that you, as the user, hold full responsibility for the accuracy of the shipping information provided. Our company cannot, under any circumstances, be held liable for undelivered or misdelivered packages due to incorrect shipping information. You must double-check all details before submitting your order to ensure timely and accurate delivery.
Delivery Timeframe Disclaimer:
Although we will make every effort to deliver your order within the estimated delivery time, we cannot be held responsible for any delays or damages caused by events that we can't control, such as weather conditions or carrier delays.
We appreciate your business and hope our shipping policy has provided you with the information you need to make an informed purchase. If you have any further questions or concerns about our shipping policy, please do not hesitate to contact us at helpdesk@mysticalcherry.com or fill out our CONTACT FORM.
Thank you for shopping at MysticalCherry.com