Fashionable Chic Handmade Backpack

Unfortunately, custom products (such as special orders or personalized items) cannot be returned and are a final sale. But please contact me if you have problems with your order.

You can always contact us for any return questions at info@mysticalcherry.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, flawed, damaged or if you received the wrong item so that we can evaluate the issue and make it right.  Send us a picture showing the issue, and we'll work with you on a solution that may involve a replacement order or a store credit.

    2. Can I cancel my order?

We offer a full refund if the order is canceled within 12 hours of your purchase. You should submit an order cancellation request here once you decide to cancel the order. For orders canceled after 12 hours of purchase that have not been shipped, we will offer a partial refund after charging a 10% cancellation fee. We will NOT accept order cancellation requests if the orders have been processed and shipped.  

3. What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and send us a picture, so we can make it right.

4. Do you offer exchanges?

We do offer exchanges. If, for any reason, you didn’t get the exact product you expected, just let us know, and we’ll get you a new one.

Specifications:

• Made from 100% polyester
• Dimensions: H 16⅞" (42cm), W 12¼" (31cm), D 3⅞" (10cm)
• 9.56 oz/yd² (325 g/m²), weight may vary by 5%
• Maximum weight limit: 44lbs (20kg)
• Water-resistant material
• Large inside pocket with a separate compartment for a 15” laptop, front pocket with a zipper, and a hidden pocket with zipper on the back of the bag
• Top zipper has 2 sliders with zipper pullers
• Silky lining, piped inside hems, and a soft mesh back
• Padded ergonomic bag straps from polyester with plastic strap regulators

• Lightweight and durable with a fabric weight of 9.56 oz/yd² (325 g/m²), weight may vary by 5%
• Water-resistant material to keep your belongings safe and dry
• Large capacity of 4 gallons (15l) to carry all your essentials
• Multiple pockets including a separate compartment for a 15” laptop, front pocket with a zipper, and a hidden pocket with zipper on the back of the bag for optimal organization and accessibility
• Top zipper has 2 sliders with zipper pullers for easy access to your belongings
• Silky lining, piped inside hems, and a soft mesh back for added comfort and breathability
• Padded ergonomic bag straps from polyester with plastic strap regulators for excellent support and comfort
• Handmade and hand-sewn by our expert in-house team for the utmost care and attention to detail.

Ceramic mugs have several benefits including:

1. Durability: Ceramic mugs are made from a strong and sturdy material that is resistant to chipping and breaking, making them a long-lasting option for your daily cup of coffee or tea.

2. Insulation: Ceramic mugs are able to retain heat well, keeping your hot drinks warm for longer periods of time.

3. Variety of designs: Ceramic mugs can come in a wide range of designs and colors, allowing you to choose one that fits your personal style or makes a great gift for a friend.

4. Easy to clean: Ceramic mugs are dishwasher safe and easy to clean, making them a convenient choice for daily use.

5. Microwave safe: Ceramic mugs can be heated in the microwave, which is useful for reheating your drinks or warming up your mug before adding hot liquid to it.

6. Safe to use: Ceramic is a non-toxic, safe and healthy material, making it an ideal choice for drinking vessels.