Shipping policy

Thank you for shopping at MysticalCherry.com

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping on orders over $60 within the United States from our warehouses in the USA by FEDEX, USPS, DHL

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, we will contact you.

LOST/MISSING PACKAGES

Mystical Cherry is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error, we will fully take responsibility for the original order that was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING TIMES

We try our best to ship items as fast as we can. Please allow 3-5 days of processing time for your order to ship out. Average shipping times are 15-28 days. As soon as your product ships, you'll receive a tracking number that lets you keep tabs on your product. Sometimes due to free shipping, tracking might not be available. Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you haven't received a tracking number after seven days, please email us at info@mysticalcherry.com.

SHIPPING TIMES FOR T-SHIRTS & HOODIES   Made in the USA

Shipping time varies by location. These are our estimates for t-shirts and hoodies:

Location	*Estimated Shipping Time
United States	3-5 Business days
Canada, Europe	6-10 Business days
Australia, New Zealand	12-14 Business days
Central & South America	8-14 Business days
Asia	8-12 Business days
Africa	8-14 Business days

Max delivery time – 20 business days.

*This doesn't include our 1-3 day processing time.

*All shipping times exclude clearance/customs delays

TRACKING INFORMATION 

As soon as your product ships, you'll receive a tracking number that lets you keep tabs on your product. Sometimes due to free shipping, tracking might not be available.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT.

For some shipping companies, it takes 1-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information or update on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

For further information, contact us at:  Helpdesk@mysticalcherry.com or 908-768-2660

Please fill out our CONTACT FORM.