Adorable Girl Laptop Sleeve: Stylish Protection with a Cute Twist!

At Mystical Cherry, we strive to ensure your satisfaction with every purchase.  If you are unsatisfied with your order, please get in touch with our support team, and we will make every effort to assist you.  We have implemented the following refund policy to provide you with a clear understanding of our procedures:

Returns and Store Credit:

We offer a 30-day return policy and a 15-day store mug credit policy.  This means you have 30 days from the date of receiving your item to request a return, or you can request store credit within 15 days, specifically for mugs.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To initiate a return request, please log in to your online account and submit the request directly.  Kindly provide details regarding the issue and include a picture or video.  If your return is approved, we will provide you with instructions on how and where to send the package.  Please note that we will not accept any items sent back without a prior return request.  You can conveniently request a return through your online account.

Please note that customers are responsible for covering the return shipping costs.

If you have any questions or concerns regarding your return, feel free to contact us at mysticalcherry@mysticalcherry.com.

Exceptions and Non-Returnable Items:

Please note that some items cannot be returned as they are considered final sales. These items include Synetta art shirts, throws, drinkable items such as mugs, metal wall art, custom products (such as special orders or personalized items), sealed items, promotional giveaways, free gifts, giveaways, and personal care goods (such as beauty products). 

Moreover, we do not accept returns for sale items over 20% off, clearance items, final sale items, or gift cards. We apologize for any inconvenience this may cause and appreciate your understanding.

1.  Graphic Items: Our graphic products are printed only once they are ordered, which makes every product unique. However, please note that returns and exchanges are not supported if you ordered the wrong size or color, or simply changed your mind. It is important to understand that Mysticalcherry will not be held responsible for such cases and will not offer refunds or replacements. Nonetheless, in the unlikely event of a manufacturing error or damage during delivery, we will provide a free replacement or a refund if you contact us within 15 days of receiving the product. Please note that graphic items include but are not limited to Synetta art shirts, drinkable items, such as mugs, posters, laptop cases, mouse pads, footwear, throws, posters, phone cases, etc.

• Claims for misprinted, damaged, or defective items must be submitted within 15 days of receiving the product.  Please email us at info@mysticalcherry.com and provide photos or videos of the damaged item to support your claim.

• If there are flaws in the printing or material of a custom-printed item, or if the mug was damaged during shipping, please get in touch with us at info@mysticalcherry.com within 7 days of receiving the merchandise.  Include a picture or video showcasing the issue, and we will work with you to find a suitable solution, which may involve a replacement order or a refund to your original payment method.

2.  Lost In Transit:  Mystical Cherry will not issue a refund if your order does not arrive due to factors within your control, such as providing an incorrect shipping address.

• Wrong Address  

  Please ensure the accuracy of your shipping information to avoid undelivered or misdelivered packages.  You are responsible for providing the correct shipping details.  If the courier deems the address insufficient, the shipment will be returned to our facility.  Once we confirm an updated address with you, you will be responsible for the reshipment costs, if applicable.  We cannot be held liable for undelivered or misdelivered packages due to incorrect shipping information.  Please double-check all details before submitting your order.

• Unclaimed - Shipments that go unclaimed are returned to our facility, and you will be liable for the cost of a reshipment to you (if and as applicable).

To ensure the successful delivery of your orders from mysticalcherry.com, it is important to register an account and add a billing method. If the shipment is returned due to an incorrect shipping address or failure to claim it, please note that our manufacturer cannot reship it. In such cases, the item(s) will be donated to charity at your expense within 30 days. They nor MysticalCherry will not issue a refund.

Please get in touch if you have questions or concerns about your specific item.

Exchanges: If you wish to exchange an item, the fastest way to ensure you receive the desired product is to follow our return process and make a separate purchase for the new item once the return is accepted.

ORDER CANCELATIONS 

We understand that circumstances may arise where you need to cancel an order.  We offer a full refund if the order is canceled within 12 hours of purchase.  To request an order cancellation, please submit a cancellation request through our website or log into your online account.  For orders canceled after 12 hours of purchase but before shipment, we will provide a partial refund after deducting a 10% cancellation fee.  Please note that we cannot accept order cancellation requests for orders already processed and shipped.  Once you have received the item(s), please initiate the return process through your account.

INCORRECT SHIPMENT

In the event that we send you the wrong item, size, or color, please contact us within 15 days of delivery.  Email us a picture or video of the incorrect item, and we will rectify the issue promptly.

MISPRINTED/ DAMAGED/ DEFECTIVE ITEMS

Upon receiving your order, please inspect the items carefully.  If you notice any misprinted, defective, or damaged items, contact us within 15 days of delivery.  Email us at info@mysticalcherry.com and provide supporting pictures or videos.  We will evaluate the issue and work with you to find a suitable solution, which may include a replacement order or a refund to your original payment method.

REFUNDS

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.  If approved, the cost of the item will be automatically refunded to your original payment method minus any shipping charges.  Please be aware that it may take some time for your bank or credit card company to process and post the refund

Returned by Customer- You must submit a product return request directly on your account before returning any products.  If your return request is approved, then we will email shipping instructions.  

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1.  the supply of goods that are made to the consumer's specifications or are clearly personalized;
2.  sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons, therefore mysticalcherry reserves rights to refuse returns at its sole discretion.

Please be aware that this policy is governed and interpreted in accordance with the English language, regardless of any translations made for any purpose.  We reserve the right to modify, edit, or change this policy at any time without prior notice.

If you have any further questions or concerns about our refund policy or specific items, please do not hesitate to get in touch with us.  You can contact our customer support team at mysticalcherry@mysticalcherry.com.   To begin the refund process, please log in to your account, where you can find the necessary steps to initiate a refund request.

Thank you for choosing MysticalCherry.com as your shopping destination. We are committed to providing you with a hassle-free and efficient shipping experience. Please read our shipping policy below to ensure that you are aware of our shipping practices and procedures.

Shipping Times:

Our shipping times are estimated and not guaranteed. The shipping times mentioned below are based on our experience with our shipping partners. They are subject to change depending on factors such as weather conditions, peak season, or unforeseen circumstances.

We estimate the following shipping times:

*These shipping times are estimates, not guarantees. The estimates don’t include the time it takes the 2-3 business days processing time. Please note that orders will not be shipped on weekends or public holidays. Any orders placed on a weekend or public holiday will be processed on the next business day

Shipping Method: 

Our standard shipping method is ground shipping. We will ship your order via any major mail carrier, including UPS, FedEx, and the United States Postal Service, etc.. At this time, we are unable to provide the option to choose your carrier of choice. Please note, some items may be shipped separately or may require a longer ship-out and/or delivery timeframe. However, you will be notified when your order has shipped out so you can track it. 

Tracking:

We understand that tracking your package is important to you, so we provide tracking information for all orders as soon as it becomes available. You will receive an email with your tracking number and a link to the carrier's website to track your package's progress easily. Please note that tracking information may not be immediately available for all orders, and some carriers may not provide real-time tracking updates.

If you have any questions or concerns about tracking your order, please don't hesitate to contact our customer service team: Helpdesk@mysticalcherry.com or 908-768-2660.

Missing Package:

If your order tracks as delivered, but you have yet to receive your package, please check around your mailbox, entrances, mailrooms, and with household members and neighbors.

If your tracking shows undeliverable or you still need help finding your package, contact the shipping carrier directly to resolve any delivery issues.

USPS can be reached at 1-800-222-1811 or your local post office, and

FedEx can be reached at 1-800-463-3339.

If you have tried all avenues and still need help, please don't hesitate to contact us via helpdesk@mysticalcherry.com or by filling out our contact form. CONTACT FORM.

Wrong Delivery Address Disclaimer:

Please be advised that you, as the user, hold full responsibility for the accuracy of the shipping information provided. Our company cannot, under any circumstances, be held liable for undelivered or misdelivered packages due to incorrect shipping information. You must double-check all details before submitting your order to ensure timely and accurate delivery.

Delivery Timeframe Disclaimer:

Although we will make every effort to deliver your order within the estimated delivery time, we cannot be held responsible for any delays or damages caused by events that we can't control, such as weather conditions or carrier delays. 

We appreciate your business and hope our shipping policy has provided you with the information you need to make an informed purchase. If you have any further questions or concerns about our shipping policy, please do not hesitate to contact us at helpdesk@mysticalcherry.com or fill out our CONTACT FORM.

Thank you for shopping at MysticalCherry.com

The features of our laptop sleeves include:

1. Material: Made from 100% neoprene, ensuring durability and flexibility.
2. Size and Weight: Available in 13" and 15" sizes, with a weight of 6.49 oz (220 g) and 8.8 oz (250 g) respectively, providing a lightweight solution for easy portability.
3. Lightweight and Resistant: The sleeves are designed to be lightweight, adding minimal bulk to your laptop. They are also resistant to water, oil, and heat, offering additional protection in various environments.
4. Snug Fit: The sleeves provide a snug fit for your laptop, ensuring a secure and well-protected enclosure.
5. Faux Fur Interior Lining: The interior of the sleeves is fully lined with faux fur, providing a soft and cushioned surface that prevents scratches and keeps your laptop looking pristine.
6. Top-Loading Zippered Enclosure: The sleeve features a top-loading design with a zippered enclosure, allowing for easy access and convenient insertion and removal of your laptop. The dual sliders on the zipper offer smooth and hassle-free operation.
7. Padded Zipper Binding: The sleeve is equipped with padded binding around the zipper area, providing extra protection against scratches and ensuring the integrity of the sleeve.

These features collectively make our laptop sleeves a practical, stylish, and reliable choice for protecting your laptop.

1. Protection: Laptop sleeves provide a layer of protection to safeguard your valuable device from scratches, dings, and minor impacts. The internal padded zipper and snug fit ensure your laptop remains secure and free from scratch marks.
2. Lightweight: Laptop sleeves are designed to be lightweight, adding minimal bulk to your laptop. They offer convenience and portability without compromising on protection.
3. Water, Oil, and Heat Resistance: The use of materials resistant to water, oil, and heat ensures that your laptop sleeve remains durable and maintains its sharp appearance. It provides an extra layer of protection against accidental spills, splashes, and environmental elements.
4. Stylish Design: Laptop sleeves come in a variety of designs, colors, and patterns, allowing you to express your personal style. They add a touch of sophistication and elegance to your laptop, making it stand out.
5. Soft Interior Lining: The faux fur or soft interior lining of laptop sleeves provides a cushioning effect, preventing scratches and maintaining the pristine condition of your laptop's surface.
6. Easy Access: Top-loading zippered enclosures with two sliders make it convenient to access your laptop quickly. You can effortlessly slide your laptop in and out of the sleeve without any hassle.
7. Additional Padding: The padded zipper binding adds an extra layer of protection to the zipper area, minimizing the risk of scratches or damage to your laptop.
8. Versatility: Laptop sleeves are available in various sizes to accommodate different laptop models. Whether you have a 13" or 15" laptop, you can find a sleeve that fits perfectly.
9. Portability: Laptop sleeves are slim and lightweight, making them easy to carry on their own or slide into a larger bag or backpack. They provide a convenient and compact solution for transporting your laptop.
10. Peace of Mind: With a laptop sleeve, you can have peace of mind knowing that your laptop is protected from daily wear and tear, allowing you to focus on your tasks without worrying about accidental damage.

Our digital planner also includes a bonus digital notebook to help you stay on track.

• Color-coded tabs for months & sections
• Clickable tabs for fast indexing
• Bonus: Digital Notebook
• Yearly View
• 2 Monthly Views for each month
• Daily Planner with To-Do List & Notes
• Monthly Reviews & Reflection
• Index Pages (Lifestyle, Wellness, Health & Fitness, Productivity)
• Lifestyle Pages (Grocery List, Meal Planner, Month at a Glance, Bucket List, Sleep Tracker, Password Tracker, Birthdays & Brain Dump, Contacts)
• Wellness Pages (Habit & Mood Tracker, Reading & Watching Lists, Gratitude Journal, Wheel of Life)
• Health & Fitness Pages (Water & Steps Tracker, Exercise Tracker, Measurement Tracker, Medical Tracker)
• Productivity Pages (To-Do Lists, Vision Board, Challenge Tracker, Goal Tracker, Goal Progress Log, Project Analysis, Project Planning, Project Notes)
• Finance Pages (Bill Tracker, Monthly Expense Tracker, Yearly Finances, Wish List & Order Tracker)

With your purchase, you will receive an access link and an email where you can download the product.

As per our policy, you are limited to 2 downloads or 180 days from the date of purchase, whichever comes first. Our digital products are non-refunable.